Shipping policy

FREE SHIPPING WORLDWIDE

All orders ship free of charge.

PROCESSING TIME
Orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

DELIVERY TIME
Once shipped, delivery takes 4–8 business days depending on your country and city.

ORDER TRACKING
As soon as your order ships, you'll receive an email with your tracking number so you can follow your package.

CUSTOMS, DUTIES AND TAXES
International orders may be subject to import duties or taxes charged by your country's customs authority. These charges, if any, are the responsibility of the customer.

ADDRESS ACCURACY
Please double-check your shipping address at checkout. We're not responsible for delays or losses caused by an incorrect address. If you notice a mistake, email us right away and we'll do our best to update it before the order ships.

LOST OR DELAYED PACKAGES
If your package hasn't arrived within 15 business days of shipping, contact us at ventacaperu@gmail.com and we'll help you resolve it.